Click4Assistance UK Live Chat Software

Our philosophy

Established for over ten years, we’re the longest established Property Photo enhancers in the UK – in fact, we created the category.  Since then, we’ve grown to be one of the largest and most trusted in the UK, editing thousands upon thousands of images every month for our many clients in the UK, Ireland and Europe. 

Our Farnborough Office above

So what makes us different?

We like to think we’re a little different to the many hundreds of prop-tech companies out there. For one, we’re from an award-winning Estate Agency background, so we understand the stresses and needs of the property professional more than most.

We’re property marketing experts. In a previous life, John was a judge in the marketing category for the Estate Agency of the Year Awards. He also wrote the RICS Guide to Property Photography and regularly travels up and down the country giving talks on property photography.

We may be small but that makes us agile. We’re fast-to-act (especially with our market-leading 2-hour service!), always available, collaborative and professional and we’re not just a piece of software…we’re human. We love talking to our customers every day & our door is always open.

We have a policy of continuous research and development. As a technology business we find ourselves constantly in a space of innovation, we spend a lot of time researching and developing new ways to enhance the current industry. We pride ourselves on great customer services.  Our passion means we spend a lot of our time on our business, not resting on our laurels. We keep our finger firmly on the pulse of the property industry, asking our customers what they need to help them compete, what helps them save time and resources, how we can help them be even more effective. As thriving business we work closely with Dolphin Networks who help us identify where we can benefit through the Research & Developing we are undertaking. Then, we develop and resource our skills and our software to make everything work as smoothly as it possibly can.

Photo Credit: Surrey Advertiser

Directors, Tom & John collecting their award at the Surrey Business Awards 2017

Meet the boss

John Durrant

Founder & Director

For some 37 years, John was a Partner for an Estate Agency based in Surrey. During his tenure, he was a fellow and Committee Member of the NAEA and also a judge for the Estate Agency of the Year Awards. He loved his job but his true passion was in photographing the houses that he took on. 

John sold his Partnership and quickly established himself as a leading country house photographer ( He wrote the RICS Guide to Property Photography and has been lucky enough to photograph some of the UK’s most prestigious properties, as well as working for some of the biggest names in the industry. 

Doctor Photo has grown from a cottage industry 11 years ago – when John used to spend his evenings helping local clients with their photoshopping – to become a leading prop-tech supplier, enhancing thousands of images a week for clients around UK & Europe.

Johns passion is to help you sell more houses and to improve your brands through your photography. If you have any questions or just want a chat, he’d love to hear from you. In the mean time, do read our blog which is updated on a regular basis.

Tom Durrant


As you can probably tell by the name, he’s Johns son – although some might say he’s Johns boss!

Tom has a background in Sales & Marketing and a key eye for Design & Photoshop. As well as working in Sales & Marketing for Walkers Crisps and KFC, Tom was an Estate Agent during his time at The University of Exeter. He’s also worked on a temporary basis for Phoenix PLC, once a leading Marketing Agency for many Estate Agency Clients.

Tom has always been a creative, and some might say, a little eccentric. Setting up and running the Surrey Cider Festival was one of his key accolades – drawing in over 1000 cider lovers from around the County and winning the prize for ‘Facebook Marketing Star’ in the process. Tom is a keen photoshopper and has a sound business head on him. Please don’t hesitate to contact him if you ever wanted to chat about your photos, or your wider business.

Take better photos